Last Updated: June 28, 2024
This Privacy Policy explains how Goddard Franchisor LLC and its affiliates and subsidiaries (“Goddard”, “we,” “our,” or “us”) collect, use, retain, share, and protect your information. This Policy also explains your choices regarding your information. This Policy applies to all information we obtain about visitors from our websites (goddardschool.com and goddardschoolfranchise.com) (the “Website”), our individual school website linked from the Website, and all other services offered by us (collectively, the “Services”). Goddard Schools are independently owned and operated, and this Privacy Policy does not apply to individual Goddard Schools."
Effective July 1, 2024, we have updated our Privacy Notice. This Privacy Notice has been changed in the following ways:
We process Personal Information from your use of our Website or Services when you:
When you complete the first lead form to share information with a Goddard school to learn more about the school and its offerings we collect, the parent or guardian’s identifiers (name, email address, telephone number, ZIP code), as well as your child’s identifiers (name (optional) and date of birth). This allows us to communicate with you about our offerings and interest in scheduling a tour or registering your child. We will retain this information until you request to delete this information or for so long as there is a business need to retain it. As requested, we will share this information with the Goddard School you selected to schedule a tour or register your child. We will also use your email address, to provide marketing emails regarding Goddard’s services that may be of interest to you. We will share your identifiers (name and email address) with our email marketing provider to send you the marketing emails. You can unsubscribe at any time by clicking on the “unsubscribe” link in each email. Please note that we will continue to send you notifications necessary for the Services, or requested products or services. Our communications contain tracking technologies to analyze whether a predefined action took place by a recipient, such as opening our communications, in order to better adapt and distribute our communications. When you opt-in to our marketing communications, you are opting into the use of these technologies. You can disable tracking by disabling the display of images by default in your email program. We will retain your name and email address for as long as we have a need to contact you in the future and to comply with legal obligations. With your consent, we will also use your telephone number to call or text you with promotional messages regarding opportunities at Goddard, even if you are on a state or federal Do Not Call list. Consent is not a condition of a purchase. You can opt out of receiving text messages by replying “STOP” or “UNSUBSCRIBE”. We will share this information with our text message marketing platform provider.
When you schedule a tour, we collect the parent or guardian’s identifiers (name, mailing address, email, and phone number). We collect this information so that we may maintain a record of our tours and communicate with you concerning the tour. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it. We will share this information with the relevant franchisee to coordinate scheduling the tour.
When you enroll in one of our franchisee schools, we collect and/or may have access to, through the franchisee schools, the parent or guardian’s identifiers (name, mailing address, email, phone number, and signature), and financial information (bank account number and routing number, and/or credit card number, credit card expiration date, CVV), to facilitate the student’s enrollment and payment for attending the school. If you use a payment card, you will share your financial information with a third-party payment processor to facilitate your payment. We also collect the child’s identifiers (name, home address, date of birth, and phone number), protected classifications (ethnicity) and health/medical information (medical condition(s) and medications), and identifiers of the child’s emergency contact (name, email address, telephone number) to enroll your child and set up his student file. We also use this information for benchmarking and to improve our service offerings and programs. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you communicate with us by phone, email, SMS text, chat, social media networks, or in person, we collect the parent or guardian’s identifiers (name, address, email, phone number, and signature) and if a call is recorded, with your consent, auditory information (voice recording), the child’s identifiers (name, home address, date of birth, and phone number), protected classifications (ethnicity, sex, disability, and medical conditions and medications), the parent or guardian’s financial information (bank account number and routing number, and/or credit card number, credit card expiration date, CVV), to facilitate the student’s enrollment in our schools, the parent or guardian’s commercial information (products or services purchased or considered); and your internet or other network activity information, such as your IP address (if available). We will share this information on your behalf with the relevant franchisee to coordinate our services and assistance with the franchisee. If you use a payment card, you will share your financial information with a third-party payment processor to facilitate your payment. With your consent, we will use your telephone number to call or text you with promotional messages regarding opportunities at Goddard, even if you are on a state or federal Do Not Call list. Consent is not a condition of purchase. You can opt out of receiving text messages by replying “STOP” or “UNSUBSCRIBE”. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it. We will share your identifiers (name and email address) with our email marketing provider to send you the marketing emails. You can unsubscribe at any time by clicking on the “unsubscribe” link in each email. Please note that we will continue to send you notifications necessary to the Services, or requested products or services. Our communications contain tracking technologies to analyze whether a predefined action took place by a recipient, such as opening our communications, in order to better adapt and distribute our communications. When you are opt-in to our marketing communications, you are opting into the use of these technologies. You can disable tracking by disabling the display of images by default in your email program. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
We collect this information so that we can provide the Services, communicate with you concerning your questions and comments, troubleshoot where necessary, diagnose technical and service problems, and provide personalized customer service support. We may also process this information to communicate with you concerning administrative information, such as changes to our terms and conditions, and policies, or to communicate with you about your child.
To provide our Services, we process the parent or guardian’s identifiers (name, mailing address, email, phone number, and signature). We process the child’s identifiers (name, home address, date of birth, and phone number). We process protected classifications (ethnicity, sex, disability), and medical conditions and medications. We also process the parent or guardian’s financial information (bank account number and routing number, and/or credit card number, credit card expiration date, CVV), to facilitate the student’s enrollment in our schools. If you use a payment card, you will share your financial information with a third-party payment processor to facilitate your payment. We will also share relevant information on your behalf with the applicable franchisee to coordinate and facilitate the services for you and your child. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
Following a tour with one of our franchisee schools, our franchisee may collect and share with us the parent or guardian’s identifiers (name, mailing address, email, and phone number). Franchisee schools and we may collect this information to market to you. You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Services or any assistance you request. Our communications contain tracking technologies to analyze whether a predefined action took place by a recipient, such as opening our communications, in order to better adapt and distribute our communications. When you opt-in to our marketing communications, you are opting into the use of these technologies. You can disable tracking by disabling the display of images by default in your email program. We will share your identifiers (name and email address) with our email marketing provider to send you the marketing emails. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you apply for employment at Goddard by clicking on the “Careers at GSL” link on our homepage, we collect, through our third-party application tracking system, your identifiers (name, email, telephone number, home address, and selected password) professional and employment information (prior employment), education information (schools you attended), protected classifications (gender, ethnicity, work authorization status, veteran status, and disability status (if provided)), and any other information you decide to share with us. We collect this information so that we may communicate with you and assess your qualifications for the position for which you applied. We will share this information with our third-party hiring/application platform provider to facilitate the application and hiring process and the applicable franchisee to allow it to assess your candidacy for the position. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it. For more information on how we use, share, and protect your personal information as an applicant of Goddard, see Goddard’s applicant privacy policy.
When you click on the “Careers” link on our homepage, we will collect the city, state, and school for which you would like to apply. Once you have selected the school and position for which you would like to apply, you will be directed to a third party website that will collect your application information on behalf of the Franchisee School. We are not responsible for the content or practices of such third-party websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites and/or the Franchisee School for which you are applying, and not this Privacy Notice. We urge you to read the privacy and security policies of these third parties. For more information on how Franchisee Schools collect, use, share, and retain your personal information, please review the applicable Franchisee School’s applicant policy.
When you participate and contribute to our webinars, blogs, and/or surveys, we collect your identifiers (name, email, and username), and physical appearances (a recording of the webinar that includes your on-camera appearance). We may also collect your internet or other network activity information (IP address). We collect this information so that we can monitor participation, enrollment, and usage. If you contribute to our webinars, blogs, and surveys by asking questions, offering feedback or reviews, and/or otherwise providing information, please note that all of this information may be available to the public, so you should not share any information that is considered confidential and/or that you would prefer to keep private. We will share this information with the virtual webinar/videoconference service provider to facilitate your participation in the webinar. We will retain this information until you request to delete it, unless we have a legal obligation to retain it.
When you participate in any of our GSU trainings and engage with our adult learning technologies, such as our learning management platform and our training webinars, we collect your identifiers (name, email, school name, general location information such as city and state), with your consent – your video and audio information (your appearance and the sound of your voice), internet and other network activity information (operating system information, IP Address) and employment information (school information, such as franchisee’s name). We will share this information with our third party education/training service provider and videoconference provider to permit your attendance in the program and provide the training. We may collect your state training number if your state requires one to acquire approved training hours to help you track your training hours and share this information with the relevant state authority. If you opt into SMS training or notifications, we also collect your phone number. With your consent, we will also use your telephone number to call or text you with promotional messages regarding opportunities at Goddard, even if you are on a state or federal Do Not Call list. Consent is not a condition of a participation. You can opt out of receiving text messages by replying “STOP” or “UNSUBSCRIBE”. We will share this information with our text message marketing platform provider. Information that you share in course discussion forums or webinar chats is also stored as part of the training record. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it. We also collect this information to distribute training and monitor key training data, including enrollment, attendance, participation, usage, progress and completion. We also may need to send you training assessments and completion certifications, as applicable. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you are enrolled to attend an in-person training session we will collect your personal identifiers (name, telephone number, and email address, ZIP code). We will share this information with our training service providers, and hotels to enroll you in and provide the training program and coordinate hotel accommodations for you. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you apply for a Goddard scholarship, we collect your identifiers (name, email, phone number, and mailing address). We collect sensory information (video recording of as part of your application). We use this information to assess your application for a Goddard scholarship. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you sign up to receive our newsletters, we collect identifiers (name and email address). We collect this information so that we can share our newsletters with you. You may opt-out of receiving the newsletter emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Services or any assistance you request. Our communications contain tracking technologies to analyze whether a predefined action took place by a recipient, such as opening our communications, in order to better adapt and distribute our communications. When you opt-in to our marketing communications, you are opting into the use of these technologies. You can disable tracking by disabling the display of images by default in your email program. We will share your identifiers (name and email address) with our email marketing provider to send you the marketing emails. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you enter your location information into the search field, we will collect your identifier (address, city, state, or ZIP code). We will use this information to identify the franchisee school that is closest to the information you provided. If you click the “Tell Me More” button associated with a particular franchisee school and completed the webform associated with that franchisee school, please review the “Complete a Lead Form” paragraph above for more information. We will share this information with the franchisee school as described in the “Complete a Lead Form” paragraph. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
When you fill in the form to receive additional information about franchise opportunities, we will collect your identifiers (name, email address, telephone number, ZIP code), your investment liquidity, market of interest, and any other information you submit with the form. We will use this information to assess your request, and communicate with you about your request. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
Throughout the application process to become a franchisee, we will collect your and your spouse’s (name, address, email, telephone number, physical address), protected classification information (citizenship status, military status), employment information (employer, title, job description), education information (high school, college and other educational institution you attended and/or graduated from, and course of study), financial account information (income statement and balance sheet information, investment information, tax information), commercial information (real estate ownership, other business investment), criminal background check information, with your consent – your video and audio information (your appearance and the sound of your voice during videoconferences), and credit check information. We will share this information with our background check provider to facilitate the due diligence process and assess your qualifications to become a franchisee, and our videoconference provider to facilitate virtual meetings and discussions. We will retain this information until you request to delete this information or for so long as there is a business need or legal obligation to retain it.
In addition to the personal information you provide directly to us, we also collect information automatically as you use our Website. This includes the following internet or other electronic network activity information:
To collect this information, our Website utilizes both session and persistent cookies as described below:
Particular third-party cookies to note on our Website include:
To control the information collected about you using cookies and other technologies see our Cookie Preference Center. In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent. When you opt-out an opt-out cookie will be placed on your device. The opt-out cookie is browser and device specific and will only last until cookies are cleared from your browser or device. The sharing of personal information through these cookies and other trackers is considered a sale or sharing under the CPRA. To opt-out of the sale/sharing of your personal information through these online trackers, visit Do Not Sell or Share My Personal Information.
We maintain commercially reasonable security measures to protect the information we collect and store from loss, misuse, destruction, or unauthorized access. Our security includes physical, administrative, and technology-based measures. We limit access to personal information to only persons who are properly identified and who possess a role or business need to access personal information. We apply commercially adopted technologies, such as encryption, data masking, and tokenization to safeguard personal information we collect and store. We also use TLS/SSL, HTTPS, or other comparable security features to protect personal information when transmitting across the Internet or other external networks. You acknowledge that no security measure or modality of data transmission can be guaranteed to be 100% secure, therefore, we cannot guarantee absolute security. If you have any security questions, please contact us at the Contact Information available in the Contact Us section.
To learn more about the use of this information by our service providers, you can visit the Network Advertising Initiative or the Digital Advertising Alliance.
You can control the information provided to Google by using any of the methods set forth here or using the Google Analytics opt out browser add-on here.
To set your cookie preferences or opt out of the sale/sharing of your information via cookies, please see our Cookie Preference Center. All session cookies are temporary and expire after you close your web browser. Persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit AboutCookies.org. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s Website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our website may not function properly. If you choose to opt out, we will place an "opt-out cookie" on your device. The "opt-out cookie" is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences. By clicking on the “Opt-Out” links below, you will be directed to the respective third-party website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine.
You can opt out receiving our emails and newsletters by clicking the “Unsubscribe” link provided toward the bottom of each email, if available, or by sending an email to privacy@goddardsystems.com.
The California Privacy Rights Act (“CPRA”), Virginia Consumer Data Protection Act (“CDPA”), Connecticut Data Privacy Act (“CTDPA”), Utah Consumer Privacy Act (“UTCPA”), and the Colorado Privacy Act (“CPA”), Oregon Consumer Privacy Act (“OCPA”), and Texas Data Privacy and Security Act (“TDPSA”) entitle residents of those states to certain rights. To the extent the CPRA, CDPA, CTDPA, UTCPA, CPA, OCPA, or TDPSA applies to our processing of your personal information, you are entitled to the following rights:
To exercise your rights, you may submit a request by calling Goddard toll-free at 1-800-GODDARD or via email at privacy@goddardsystems.com. You can also exercise your rights by visiting our Privacy Rights Request page. For requests submitted via telephone or email, you must provide us with sufficient information (listed on our Privacy Rights Request page) that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information.
To opt out of the sale or sharing of your personal information, visit Do Not Sell or Share My Personal Information, or, for California and Colorado residents, utilize the opt our preference signal/universal opt-out mechanism to instruct us not to sell or share any of your personal information (and for Colorado residents, not to conduct targeted advertising, if applicable). The opt out preference signal will apply to the device, platform or browser in which you utilize it, unless you specify otherwise, or an exception applies. You can utilize the opt out preference signal by turning on the signal in your device, platform, or browser settings.
For the CDPA, if you are a minor, a known child's parent or legal guardian may invoke such consumer rights on behalf of the child regarding processing personal data belonging to the known child.
For the CPRA and CPA, only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. If a consumer is using an authorized agent to submit a CPRA or CPA privacy request to know (disclosure report) or delete their personal information, the following is required.
If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at privacy@goddardsystems.com. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message.
Our systems currently do not support Do Not Track ("DNT") mechanisms. Do Not Track is a preference you can set in your web browser to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. For more information about DNT, visit www.eff.org/issues/do-not-track.
The Services may contain links to third-party websites, third-party plug-ins. If you choose to use these websites, plug-ins, or services, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. If you choose to use these services, we are not responsible for the content or practices of such third-party websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Notice. We urge you to read the privacy and security policies of these third parties.
This Website is not intended for those under the age of sixteen (16) years and we do not knowingly sell the personal information of children.
We may update this Privacy Policy from time to time. When we update this Policy, we will notify you by posting the revised Privacy Policy on our Website. If changes materially affect your rights, our Website will contain a special notice about the changes that is provided at least 15 days before the change will be effective, and, if required by law, will prompt you for your consent for certain changes. Each version of this Privacy Policy will be identified by its effective date, which you can find at the top of this Policy.
If you have any questions or comments about your personal information or our practices with respect to your information, please contact us at:
Goddard Franchisor LLC